Posted time May 30, 2023 Location Surat Job type Tele Caller

 

Job Title: Tele Caller

Job Location: Surat

Experience: Minimum 2 Years

Salary: 10k to 22k

Job Summary:

Join our team as a Tele Caller at one of the Best Placement Services in Surat. With a minimum of 2 years of experience, you will be responsible for making outbound calls, providing information about our products or services, and generating leads. Utilize your excellent communication and persuasion skills to build rapport with customers and convey our value proposition. Take this opportunity to contribute to our business growth through successful telecalling in Surat.

Responsibilities:

  1. Outbound Calls:
  • Make outbound calls to prospective customers from provided leads or cold calling lists.
  • Introduce our products or services, explain their benefits, and answer customer queries.
  1. Lead Generation:
  • Generate leads through telecalling activities and identify potential customers for further follow-up.
  • Maintain accurate and detailed records of customer interactions and follow-up actions.
  1. Customer Relationship Management:
  • Build and maintain relationships with customers, addressing their concerns and ensuring customer satisfaction.
  • Follow up with customers to gather feedback, address any issues, and explore upselling opportunities.
  1. Reporting:
  • Maintain records of calls made, leads generated, and outcomes achieved.
  • Provide regular reports on telecalling activities, highlighting successes, challenges, and recommendations.

Requirements:

  1. Experience:
  • Minimum 2 years of experience as a telecaller or in a similar role.
  • Proven track record of achieving sales targets and generating leads through telecalling.
  1. Communication Skills:
  • Excellent verbal communication skills to engage customers and deliver information effectively.
  • Good listening skills to understand customer needs and provide appropriate solutions.
  1. Persuasion and Negotiation:
  • Strong persuasion and negotiation abilities to convert leads into sales opportunities.
  • Ability to handle objections and find suitable resolutions to win customer trust.
  1. Customer Focus:
  • Customer-centric mindset with a focus on delivering exceptional service and building long-term relationships.
  • Empathy and patience to handle customer concerns and provide effective solutions.
  1. Organizational Skills:
  • Strong organizational and time management skills to prioritize calls, follow-ups, and record-keeping.
  • Attention to detail in maintaining accurate records and documentation.

Skills:

  1. Communication Skills:
  • Excellent verbal communication skills to effectively engage with customers and convey information.
  • Active listening skills to understand customer needs and provide appropriate solutions.
  1. Persuasion and Negotiation:
  • Strong persuasion and negotiation abilities to influence customers and convert leads into sales opportunities.
  • Ability to handle objections and negotiate win-win outcomes.
  1. Customer Service:
  • Customer-centric mindset with a focus on delivering exceptional service and building long-term relationships.
  • Empathy and patience to address customer concerns and provide effective solutions.
  1. Organizational Skills:
  • Strong organizational and time management skills to prioritize calls, follow-ups, and maintain records.
  • Attention to detail in accurately documenting customer interactions and outcomes.
  1. Resilience:
  • Ability to handle rejection and persist in achieving sales targets.
  • Resilience to work under pressure and maintain a positive attitude.

Join our team as a Tele Caller in Surat and utilize your telecalling expertise to drive business success. We offer competitive salaries, a supportive work environment, and opportunities for growth and development.

Contact Us

Person : Sumit Yadav
Phone : +91 7226004473 or https://wa.me/917226004473
Email : cincosplacementhr@gmail.com
Web : www.cincosplacement.com

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