Job Title: Tele Caller
Experience: 0-2 Years
Salary: Up to 25k
Location: Mumbai
Job Summary:
As a Tele Caller, your primary role is to make outbound calls to potential customers, providing them with information about the company’s products or services in an effective manner. You will also handle incoming inquiries and address customer questions or concerns. Maintaining an accurate database of customer information is crucial, ensuring that it is regularly updated. Achieving set targets for call volume, sales, and customer satisfaction is a key aspect of the role. Additionally, collaborating closely with the sales team to generate leads and contribute to overall business growth will be part of your responsibilities.
- Responsibilities:
- Making outbound calls to potential customers, introducing company products or services, and explaining their benefits.
- Effectively promoting products or services to generate interest and close sales opportunities.
- Handling incoming calls and addressing customer inquiries, complaints, or requests in a professional and timely manner.
- Maintaining accurate and up-to-date customer records in the database, including contact information and interaction details.
- Requirements:
- Excellent communication skills, both verbal and written, to effectively engage with customers.
- Strong interpersonal skills to build rapport with customers and handle various customer situations.
- Ability to work in a target-driven environment and meet individual and team goals.
- Basic computer skills and familiarity with CRM software for maintaining customer records.
- Skills:
- Active listening: Listening attentively to customer needs and concerns to provide appropriate solutions.
- Persuasion: Convincing customers about the value and benefits of the products or services.
- Time management: Prioritizing tasks and managing time effectively to achieve daily call targets.
- Resilience: Handling rejection and maintaining a positive attitude while making numerous calls.
Conclusion: In conclusion, the Tele Caller role involves making outbound calls, promoting products or services, addressing customer inquiries, and maintaining accurate records. With good communication skills, persuasion abilities, and a target-driven mindset, you will contribute to the company’s sales growth. Join our team in Mumbai and be part of our success story.
Contact Us
Person : Sumit Yadav
Phone : +91 7226004473 or https://wa.me/917226004473
Email : cincosplacementhr@gmail.com
Web : www.cincosplacement.com
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LinkedIn : https://www.linkedin.com/company/cincosplacementservices
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