Posted time May 25, 2023 Location Ahmedabad Job type Receptionist

Job Title: Receptionist

Experience: 0.5 – 2 Years

Salary: 15k to 25k

Location: Ahmedabad

Job Summary:

We are seeking a Receptionist to join our team in Ahmedabad. As a Receptionist, you will be responsible for providing exceptional customer service and ensuring a positive experience for visitors and callers. Your primary tasks will include managing incoming calls, greeting guests, and maintaining a tidy and welcoming reception area. The ideal candidate should have excellent communication skills, be well-organized, and present a friendly and professional demeanor. This is a great opportunity to contribute to the smooth operation of our organization and be the first point of contact for our visitors.

Responsibilities:

  1. Managing Calls:
  • Answering incoming calls promptly, directing them to the appropriate personnel, and taking accurate messages when required.
  • Assisting callers with inquiries and providing information about the organization’s products or services.
  • Handling any call-related issues or complaints in a courteous and efficient manner.
  1. Greeting and Assisting Guests:
  • Welcoming visitors with a warm and friendly attitude and ensuring they feel comfortable while they wait.
  • Providing necessary information about the organization, such as directions or office policies.
  • Directing guests to the appropriate person or department and informing the relevant staff member of their arrival.
  1. Appointment Scheduling:
  • Coordinating and scheduling appointments and meetings for staff members using the organization’s booking system.
  • Managing the calendar and ensuring all appointments are accurately recorded and updated.
  • Sending reminders to staff and clients regarding upcoming appointments or meetings.
  1. Administrative Support:
  • Assisting with various administrative tasks, including data entry, filing, photocopying, and maintaining office supplies.
  • Sorting and distributing incoming mail and packages to the appropriate recipients.
  • Supporting other departments with administrative duties as needed.

Requirements:

  1. Communication Skills:
  • Excellent verbal and written communication skills to interact effectively with visitors, callers, and colleagues.
  • Ability to convey information clearly and professionally, both in person and over the phone.
  • Good listening skills to understand and address inquiries or concerns appropriately.
  1. Customer Service Orientation:
  • A strong customer-focused approach, with the ability to provide exceptional service and resolve customer issues promptly.
  • Patience and empathy when dealing with visitors or callers who may be frustrated or in difficult situations.
  • Ability to remain calm and professional under pressure.
  1. Organizational Skills:
  • Strong organizational skills to manage multiple tasks, prioritize work, and maintain an orderly reception area.
  • Attention to detail to ensure accuracy in handling calls, messages, and scheduling appointments.
  • Ability to handle unexpected situations or interruptions while maintaining a high level of professionalism.
  1. Computer Proficiency:
  • Basic computer knowledge, including familiarity with email, word processing, and spreadsheet software.
  • Willingness to learn new software or tools specific to the organization’s operations.
  • Ability to adapt to technology changes and use various office equipment efficiently.

In conclusion, the Receptionist role involves managing calls, greeting guests, scheduling appointments, and providing general administrative support. We are looking for a candidate with excellent communication, customer service, organizational, and computer skills. If you have a friendly and professional demeanor and can thrive in a fast-paced environment, we encourage you to apply for this position in Ahmedabad. The salary for this role ranges from 15k to 25k. Join our team and contribute to creating a positive and welcoming environment for our visitors.

Contact Us

Person : Sumit Yadav
Phone : +91 7226004473 or https://wa.me/917226004473
Email : cincosplacementhr@gmail.com
Web : www.cincosplacement.com

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