Job Opening for Receptionist

Job Title: Receptionist

Experience: 2 to 4 Years

Location: Surat

Salary: 20k to 30k

Industry: Jewelry

Job Summary:

As a Receptionist in our Surat-based jewelry industry, your primary responsibility will be to provide exceptional customer service and support to our valued clients. You will serve as the face of our company, warmly welcoming visitors and ensuring their needs are met. Additionally, you will handle administrative tasks efficiently to maintain smooth operations at the front desk. If you have excellent communication skills, a friendly demeanor, and a strong attention to detail, we invite you to join our team.

1. Responsibilities:

a) First Impressions and Customer Service:

• Create a welcoming and friendly atmosphere for all visitors and customers.
• Greet and assist customers with their inquiries, providing accurate information and guidance.
• Ensure a positive customer experience by addressing concerns and resolving issues promptly.

b) Efficient Communication:

• Answer incoming calls promptly and professionally, transferring them to the appropriate departments or taking detailed messages.
• Respond to emails and inquiries in a timely manner, maintaining clear and effective communication.
• Provide support and assistance to customers, ensuring their needs are met with professionalism and empathy.

c) Administrative Support:

• Maintain an organized and tidy reception area, creating a professional and welcoming environment.
• Manage incoming and outgoing mail and packages, distributing them to the respective recipients.
• Assist with general administrative tasks such as data entry, filing, and maintaining records.

d) Team Collaboration:

• Coordinate with other departments and team members to ensure smooth operations and effective communication.
• Collaborate with colleagues to address customer requests and provide seamless service.
• Support colleagues with administrative tasks as needed.

2. Requirements:

a) Experience and Education:

•  of 2 to 4 years of experience as a Receptionist or in a similar customer service role.
• High school diploma or equivalent required; additional certification or training in customer service is a plus.

b) Excellent Communication Skills:

• Proficient in verbal and written communication in the local language.
• Ability to communicate effectively and professionally with customers and colleagues.

c) Customer Service Oriented:

• Strong interpersonal skills and a friendly demeanor to create positive customer interactions.
• Ability to handle customer inquiries, concerns, and complaints with patience and empathy.

d) Organizational and Multitasking Abilities:

• Strong organizational skills to manage multiple tasks efficiently.
• Ability to prioritize responsibilities and meet deadlines in a fast-paced environment.
• Proficient in using computer systems and software for administrative tasks.

3. Skills:

a) Communication Skills:

• Excellent verbal and written communication skills.
• Ability to actively listen and understand customer needs.

b) Customer Service Skills:

• Strong customer service orientation.
• Ability to remain calm and composed in challenging situations.

c) Organizational Skills:

• Excellent organizational and time management skills.
• Attention to detail and ability to maintain accurate records.

d) Computer Skills:

• Proficient in using basic computer applications such as email, word processing, and spreadsheets.
• Familiarity with office equipment such as copiers and printers.

Conclusion:

As a Receptionist in our jewelry industry, you will play a vital role in creating a positive customer experience and ensuring smooth operations at the front desk. If you have the required experience, strong communication skills, and a customer-focused approach, we invite you to apply for this position. Join our team and contribute to our commitment to delivering exceptional service to our valued customers.

Contact Us

Person : Sumit Yadav
Phone : +91 7226004473 or https://wa.me/917226004473
Email : cincosplacementhr@gmail.com
Web : www.cincosplacement.com

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