February 18, 2023 
Ahmedabad, Bengaluru, Gandhinagar, Karnataka, Mumbai, Pune, Surat, Vadodara 
Manufacturing Company, Sales & Marketing Department 
Job Title: Customer Support Executive
Location: Surat, Ahmedabad
Salary: INR 15k – 40k per month
Position Type: Full-Time
Overview:
As a Customer Support Executive, you will be responsible for providing support to customers by answering their queries, resolving issues, and ensuring customer satisfaction. You will be the primary point of contact for customers, so it’s essential that you have excellent communication and problem-solving skills.
Responsibilities:
Firstly, the Customer Support Executive will be responsible for answering customer queries through phone, email, or chat. Secondly, they will need to identify and resolve customer issues, and escalate complex issues to higher authorities when necessary. Thirdly, the Customer Support Executive will need to maintain accurate records of customer interactions and take necessary steps to follow up with customers.
Moreover, the Customer Support Executive will be responsible for coordinating with other departments to ensure that customer issues are resolved promptly. They will also need to stay up-to-date with product knowledge and company policies to provide accurate and relevant information to customers.
In addition, the Customer Support Executive will be expected to provide excellent customer service and ensure customer satisfaction. They will need to handle customer complaints and resolve issues quickly and effectively.
Qualifications:
The ideal candidate for this role should have at least 1 year of experience in customer support or a related field. Additionally, they should have excellent communication and problem-solving skills, and the ability to work well under pressure.
Furthermore, the candidate should have a good understanding of customer service principles and practices. They should also be familiar with CRM software and have basic computer skills.
In conclusion, the Customer Support Executive plays a critical role in ensuring customer satisfaction and maintaining the company’s reputation. If you are interested in this position and meet the qualifications, please apply with your resume and cover letter.
We also Looking for Tele Caller Apply Here – https://cincosplacement.com/jobs/job-opening-for-tele-caller/
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Person : Sumit Yadav
Phone : +91 7226004473 or https://wa.me/917226004473
Email : cincosplacementhr@gmail.com
Web : www.cincosplacement.com
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